Shipping policy
Shipping Policy – Neocart
Thank you for shopping with Neocart. We are committed to delivering your products quickly and safely.
Order Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. Orders are not shipped or delivered on Sundays or public holidays.
Shipping Time
Once your order is processed, the estimated delivery time is 5–10 business days, depending on your location.
Shipping Charges
We offer Free Shipping on most products across India. In some cases, shipping charges may apply and will be shown at checkout before payment.
Order Tracking
After your order has been shipped, you will receive a tracking number via email or SMS so you can track your package.
Delivery Delays
Delivery may take longer during high demand periods, festivals, or due to unexpected courier delays. We appreciate your patience in such situations.
Incorrect Address
Please make sure your shipping address is correct at checkout. Neocart is not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions about your order or shipping, please contact our support team at:
Email: support@neocart.store
Thank you for choosing Neocart!